Delivery up to 5 working days
Payment by cash on delivery, cards...
Satisfaction guaranteed or money back.
Croatian store, phone: 0997707999
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terms and conditions

Your use of the website means that you agree to the general conditions described below. (These business conditions - Pre-contractual notices are part of the seller's obligation in accordance with the Consumer Protection Act, and serve to ensure that the buyer, before entering into a distance contract, is informed in a clear and comprehensible manner about a series of circumstances that are essential for the conclusion, execution, termination of the contract, and all in in accordance with the legal regulations.)


The customer orders the product or products electronically. A person who orders a product, fills in all the required information, reads the terms of use, confirms with a tick that he has read them and agrees with them, and confirms the order is considered a customer. The customer is responsible for the accuracy and completeness of the data entered during the purchase. (Order/purchase procedure: you go to the item you want and add it to the cart by clicking "add to cart" and then "view cart and complete purchase" and read the general conditions, and if you agree with them, check the box that you agree. Then you go on "complete purchase" .. then enter your information and address for delivery and invoice and choose how you want to pay. After completion you will receive an email confirming the order.)

Term Seller: refers to the trading company: BAMAG jdoo Čalinec 89, 42243 Maruševec, OIB: 63620356518, MBS: 070178253 (owner of the online store ) Contact: email:, tel. 099/7707999
The product is considered ordered at the moment when the customer places the selected product in the basket and confirms the method of payment and delivery.

The products are shown with a picture and the picture is accompanied by a description of the product.
The customer gets acquainted with the main features of the product on the website and with each product is the price of the product.

We do not sell our items, swords and katanas to minors. BAMAG jdoo is not responsible for any injuries or damage caused by the use of items from our offer. According to the Weapons Act , swords fall under cold weapons in group D, for which no approval or registration is required. A cold weapon becomes a prohibited weapon when it is carried in a public place, and the manner or circumstances of its carrying indicate that it is being carried for the purpose of harassment, assault or injury. It is the customer's responsibility to comply with the law.

Product prices are retail. Product prices and delivery prices are expressed in kunas. BAMAG jdoo is authorized to change prices without prior notice in the web store. Also, BAMAG jdoo is authorized without prior notice at any time to determine a discount, daily or weekly promotions, as well as a discount for a specific payment method. The ordered goods will be delivered at the prices that were valid when the user's order was made. The obligor is not in the VAT system, VAT is not calculated based on Art. 90 paragraph 1 and paragraph 2 of the Law on VAT (Narodne Novine no. 73/13)

We currently offer the following payment options:
- PayPal - When you choose to pay via the PayPal system, you will be redirected to the payment system. After signing in, you need to confirm the transaction. As a confirmation of transactions, you will receive an e-mail with information about the completed payment. In case of a refund, the funds are returned to your PayPal account.
All payments will be made in kuna through a card linked to a Paypal account and will be debited through the conversion of the price in euros or dollars into Croatian kuna according to the current exchange rate, which is why there may be a small difference due to the exchange rate.
- Payment to the account can be made via internet banking or a general payment slip. Upon receipt of your order, you will receive an offer via e-mail with payment details. We will send you the package as soon as the payment is visible on our giro account.

- Cash on delivery (payment upon receipt of shipment) - allows the customer to pay the amount of the order to the delivery person upon delivery to the address itself. Cash on delivery payment is made in cash to the delivery service. Some delivery services charge a fee for payment transactions, for example Hrvatska Pošta (payment of your funds to the business account when picking up, the fee depends on their tariff of fees, which you can check on their official pages), you bear the fee yourself, since we cannot influence and cannot know the amount of the fee.

We currently offer the following delivery methods:
- by express mail-courier service (HP express, GLS or DHL)
, Delivery is within 2 to 3 working days, unless otherwise stated in the product description.
- personal pickup
It is only possible in Varaždin with prior notice.
All shipments sent are insured against loss and damage.

All shipments sent are insured by hp express and GLS against loss and damage. For damage or loss of the shipment, the delivery service will refund the full value of the shipment. When collecting the shipment from the delivery service employee, check the shipment and if damage is visible, report it immediately. The complaint is submitted at the post office that delivers the parcel. Shipments are additionally insured so there is no fear of loss or damage.
Consumers can advertise the purchased products to the trader at the address of the warehouse of the trading company BAMAG jdoo, Augusta Šenoe 1, 42 000 Varaždin. or via email

RESPONSIBILITY FOR MATERIAL DEFECTS In case of hidden defects, which were not visible at the time of taking over, the provision of the Obligations Act, which is regulated by Croatian legislation in Articles 400 to 422 of the Obligations Act ("Official Gazette", number: 35/05) shall apply. ., 41/08., 125/11.), which is harmonized with Directive 1999/44/EC of the European Parliament and the Council of May 25, 1999. The existence of hidden defects on the product can be determined by a forensic expert. According to the Law on Obligatory Relations, consumers can report hidden defects on the product 2 years after purchase. In the event of a defect or defect, contact the dealer, because the dealer is responsible for these defects. The manufacturer or an authorized repairer in Croatia will either repair or replace the part, provided that the actual purchaser of the goods submits proof of the date of purchase. This warranty does not cover any damage to the product or damage caused by accident, abuse, dirt, immersion in liquid or products that have been repaired by an unauthorized service provider. This warranty applies and runs from the date of purchase of the product from the retailer.

The guarantee is valid from the date of receipt of the shipment. Most watches have an international warranty, which means that with the receipt and warranty card, you can have the watch repaired at any authorized service center. In the event that there is no service in Croatia for a certain brand or that the authorized service cannot repair the product, then send the watch to us for service. In case of damage covered by the warranty, your item will be repaired or replaced within the service period (30 days). The warranty period is written in the product description, and if it is not written, then the warranty is 12 months (except in case of material defects, read the section above). If the service and repair is performed by the seller, then the goods are sent to the address of the seller's warehouse: BAMAG jdoo, Augusta Šenoe 1, 42 000 Varaždin, mobile number 099/7707999. The costs of sending to the service are borne by the buyer, and the costs of sending from the service are borne by the seller. The warranty is valid upon presentation of the invoice with the date of purchase.

The customer has the right to unilaterally terminate the contract within 14 days of receiving the product, by sending a completed form on unilateral termination of the contract that each customer receives when creating an order to their email or in writing with the package they receive at home.

Calculation of the deadline for unilateral termination of the contract
You can unilaterally terminate the contract within 14 days without giving a reason. In order to be able to exercise the right to unilaterally terminate this Agreement, you must notify us of your decision to unilaterally terminate the Agreement before the end of the term, by an unequivocal statement sent by post, fax or e-mail, in which you will state your name, address, telephone number, fax or e-mail address, and you can also use the attached sample form for unilateral termination of the contract. The deadline for unilateral termination is 14 days from the day when the goods that are the subject of the contract were handed over to you or to a third party designated by you, who is not the carrier.
Return of goods. Return the goods or hand them over to us without undue delay, and in any case no later than 14 days from the day you sent us your decision to unilaterally terminate the contract. It is considered that you have fulfilled your obligation on time if you send or hand over the goods to us before the expiry of the aforementioned period.
Refund of the paid amount If you unilaterally terminate this Agreement, we will refund the money we received from you, including the delivery costs (if they are on the account, without delay, and no later than within 14 days from the day we received your decision on unilateral termination of the contract , unless you have chosen another type of delivery that is not the cheapest standard delivery that we have offered. The refund will be made in the same way you made the payment. In case you agree to another way of refunding the amount paid, you do not bear any costs in We can issue a refund only after the goods have been returned to us or after you provide us with proof that you sent the goods back to us.
Costs of returning the goods You must bear the direct costs of returning the goods yourself.
The consumer's responsibility for the decrease in the value of the goods You are responsible for any decrease in the value of the goods that is the result of the handling of the goods, except that which was necessary to determine the nature, characteristics and functionality of the goods. The seller can also send the completed form to the e-mail address about his decision to terminate the contract. You must return the goods to us immediately, and no later than within 14 days from the day you sent us your decision on unilateral termination. Return the goods by mail or in person in a demonstrable way to our warehouse at the address BAMAG jdoo, Augusta Šenoe 1, 42 000, Varaždin

Name, surname and address of the consumer ____________________

2. Prima BAMAG jdoo, Augusta Šenoe 1, 42 000, Varaždin, tel. 099/576 28 88,

3. I _____________________ hereby declare that I unilaterally terminate the Contract for the sale of the following goods/for the provision of the following service _________________, ordered/received on ______________________ account number____________.

signature of the consumer, date and place

By using the services of our website, you accept the terms of use. If you do not agree to the terms of use, do not use this site. BAMAG jdoo cannot assume responsibility for any damages caused by the use of information from these pages for purposes that go beyond the scope of their intended purpose. Only their legal representatives can request the purchase of products on behalf of minors.

In accordance with the provisions of Article 10 of the Consumer Protection Act (Official Gazette No. 41/14), we inform you that you can send any complaints to us by e-mail at or by writing to the address BAMAG jdoo - Augusta Šenoe 1, 42 000, Varaždin. We are obliged to respond to your complaint no later than 15 days from the day it was received.


Photos and descriptions of individual products are obtained from the manufacturer and/or supplier of the product. Employees of the online store try to state the characteristics of the product as accurately as possible, but we reserve the right to make mistakes in the description and photo of the product, so please notify us immediately if you notice any errors.

In rare cases, it may happen that due to high demand or for some reason we cannot deliver some of the ordered items, that is, some of the items from the offer are sold out or are not available for some reason. In the case of an unavailable item, the customer will be notified as soon as possible by e-mail or phone regarding the arrangement of the delivery of a replacement product or the cancellation of the ordered product.

According to the European Union regulation of February 15, 2016, disputes related to online purchases can be resolved throughout the EU via the ODR platform, which you can access via the link
The platform can be used by consumers and merchants.
- The court in Varaždin is competent for legal disputes that may arise related to the use of the online store.

The trader and the consumer will initially try to resolve all disputes mutually and by agreement. In case of a dispute between the Buyer and the Seller, an application can be submitted to the Court of Honor of the Croatian Chamber of Commerce (link: or a proposal for conciliation at the conciliation centers.


Please read this privacy statement carefully . By accessing or using our website, you confirm that you have read, understood and agree to all the terms of confidentiality of data and ways of using our website .

If you have any questions regarding data confidentiality, please contact us.

Information about the manager of personal data processing: the manager is the company: BAMAG jdoo (owner of OIB: 63620356518 Čalinec 89, 42243 Maruševec, e-mail: tel. 0997707999.

This Data Confidentiality Statement (hereinafter: the Statement) refers to the confidentiality of data collected and stored in the databases of the company BAMAG jdoo through the use of the website by users. We use the necessary data that we collect exclusively for the purpose for which you have given us permission, and we use this data to process the order, offer and deliver the goods. We store your data in a secure environment.
Collected data is divided into personal and non-personal information. BAMAG jdoo, as a service provider of websites, makes maximum efforts to protect your privacy when you are "online" as a user. For the purpose of remote purchase (by phone, message, e-mail, via the Internet), the customer provides his personal data: name, surname, address, e-mail address, telephone/mobile number, for the purpose of executing the contract and pre-contractual notices in accordance with Croatian laws . When purchasing and registering via the website, the customer confirms acceptance of the General Terms and Conditions and the Privacy Policy available on the website. The customer can provide his data for the execution of the contract through the website through a registered profile or as a guest. The customer's personal data, which are provided during the purchase, are processed for the purpose of realizing the contract, including the prior verification of the conditions for concluding the contract, as well as for the purpose of carrying out the payment transaction , orders and product deliveries. Personal data will be processed for the purpose of preventing possible misuse, fraud, and if consent is given, for the purpose of informing customers about news and offers, all in accordance with legitimate interest and in accordance with the Electronic Communications Act. We reserve the discretionary right to amend this Statement at any time, and that the amended text becomes valid immediately after its publication on the website. Your continued use of this website after changes implies that you accept all the conditions of the Statement thus changed. Therefore, we advise users to periodically re-read the information contained in the Statement in detail, in order to be informed about possible changes.

˝Personal information˝ is information that precisely identifies an individual user. When using the website, we may ask you for certain personal information, such as name and surname, residential address, email address, phone number, etc., depending on the types of options you want to use on the website. some information is designated as mandatory and some as voluntary. In the event that you do not make available the required information for a particular option that requires it, you will not be allowed to use that option. We use personal information exclusively and only to offer you products, to improve the operation of the website, to ensure the implementation of administrative tasks, to establish contact with you, to improve our advertising and promotional results and to improve our offer of products/services on the market, as well as in purpose of cooperation with institutions responsible for law enforcement. BAMAG disclaims any possible use of personal information by other persons for any purpose other than the above, and therefore cannot be held responsible for any damage. ˝Non-personal information˝ is information that does not precisely identify an individual user. This information refers, for example, to information about which website you visited before or after you visited the website, the type of browser you use and your Internet Protocol (IP) address. This type of information can be automatically collected with the help of electronic tools when you visit the website We may use non-personal information without limitation to solve the problem of administering the website, to improve our advertising and promotional results and to improve our product/service offering on the market, trend analysis, and cooperation with institutions responsible for law enforcement.
"Administrative e-mail messages" refer to user activity on the website and include messages related to specific user accounts, requests or inquiries, and messages related to the purchase of products. Receiving this type of message is mandatory and the receiving option cannot be turned off by the user.˝ Promotional email messages/newsletter subscription˝ advertise products and promotional offers, such messages are sent to users who have selected the option to receive promotional email messages and click on them consent. If you do not want to receive such messages at any time, you can cancel receiving them by sending an email with such a request to our email address More at

Your personal information on the website www. You can access using a password and username. Since the password is encrypted, we recommend that you do not reveal your password to anyone. Your personal information is stored on a server that can only be accessed by authorized persons.
Due to the nature of the Internet, we cannot guarantee the complete protection of any information transmitted to or from the website and therefore we are not responsible for any possible harmful actions of any third party who receives and uses such confidential information in an unauthorized manner or alienate. Information that you have published on the public parts of the website www. may also be available to other users and third parties, and as such may appear on other websites or web browsers without your knowledge, even in this case we are not responsible for any potential damage. This Statement refers only to the use of information that we collect from you as a user of the website

Legal basis of data processing

consent given by website visitors. by which they allow collection for a clearly indicated purpose,

contractual obligations to clients

legitimate interest

needs to respond to marketing inquiries

Legal obligation.

The legal basis is in accordance with the provisions of the General Regulation on the Protection of Personal Data (GDPR)

Data we process

-Personal data (name, surname, address, email, contact) required to open a user account on the website

-Personal data required for ordering products in the online store, i.e. their delivery to the requested address.

-Purchase data, e.g. purchased products, invoice amounts, payment method, frequency of purchases.

- Data from user correspondence.

-Data on user interaction with the website, which is collected using cookies. You can find details about cookies and their use at the link

Keeping your data

We store the personal data we collect about you in a secure environment. We will store your personal data that you provide voluntarily in our customer database.
We protect your personal data in accordance with the Personal Data Protection Act. Your personal data is protected against unauthorized access, disclosure, use, modification or destruction by any third party. The processed data is stored in our locked premises and secure IT systems, but sometimes we store the data on the servers of our trusted service providers.

How long your data is stored/processed

Depending on the purpose and legal basis on which the user's personal data is collected, the Company is in some cases obliged to keep personal data for the time period (period) prescribed by the relevant regulations for a specific purpose, or upon termination of the purpose for which it was collected. After the legal period that obliges the Company to keep certain personal data or when the purpose ceases, they are deleted.
All data are deleted after the end of the purpose for which they were collected, i.e. the termination of the contractual relationship, and at the latest after the expiration of all legal obligations related to the storage of personal data.

Do we share your information?
The company BAMAG jdoo cooperates with other companies and partners with whom we have a contractual relationship. This means that we sometimes share your data that is necessary to provide certain services. They process this data in accordance with the regulations in force in the member states of the European Union (In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals in connection with the processing of personal data and on free movement such data). Some of these service providers are based in third countries (USA), where they are compliant and approved for the European-American data protection system and thus ensure the data protection levels in force in the European Union. - The data we share is for the purpose of: payment services, product order and delivery services, accounting services, for the purpose of providing IT services, if prescribed by law and for the purpose of fulfilling the relevant laws and regulations. - For any additional information about the data, please contact me, I am at your disposal.

Your rights

At any time, you have the right to request information about your personal data from us using your right:

  • to access personal data (you can ask which of your personal data we use, and you can also request access to this personal data. You have the right to know the purpose of the processing)
  • request the correction of incorrect personal data (You have the right to request the correction or addition of personal data if your data is not correct, complete and up-to-date) .
  • you have the right to delete your personal data (In the aforementioned case, we will delete your data without delay, except in the case and to the extent necessary for the realization of legitimate interests in accordance with the regulations)
  • to the limitation of processing (--the respondent contests the accuracy of personal data, in which case the processing will be limited to the period necessary to check the accuracy of the data; --the processing is illegal and the respondent opposes the deletion of personal data and instead requests the restriction of their use;- the data are no longer needed for processing, but the respondent requests them in order to fulfill or defend legal claims;--the respondent has lodged an objection and expects a confirmation of the legitimacy of the processing).
  • to object to how we process your data .
  • the right to portability of your data (you have the right to transfer the data to another data controller) . The aforementioned rights may be limited in certain situations - for example, in the case when we have a legal obligation to process your personal data.
  • You can withdraw your consent/consent to the processing of personal data at any time , if this does not affect the legality of the processing that was based on your consent before it was withdrawn.

Regarding your rights, contact the manager of personal data processing at e-mail: tel. 0997707999 The manager of personal data processing processes your personal data legally, fairly and transparently.

If you suspect a violation in the process of processing your personal data, you have the right to file a complaint with the Agency for the Protection of Personal Data (AZOP).

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Updated on 05.09.2020. years.

BAMAG jdoo Augusta Šenoe 1, 42000 Varaždin
phone: +385 99 7707999 email: info@

Company headquarters and detailed information:
Name: BAMAG simple company with limited liability for trade and services
Abbreviated name: BAMAG jdoo
Headquarters: Čalinec 89, 42243 Maruševec, Hrvatska (Croatia)
Entered in the register of the Commercial Court in Varaždin under number Tt-20/1351-2
Business bank and giro account number IBAN: Erste&Steiermärkische Bank dd HR7424020061100979154
phone: +385 99 7707999 email: info@
OIB: 63620356518
MBS: 070178253
Basic capital: HRK 10.00
Director and member of the company: Saša Barković

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