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general terms and Conditions

Your use of the Kick-ass.eu website implies that you agree with the general terms and conditions described below. (These terms of business - Pre-contractual notices are part of the seller's obligation under the Consumer Protection Act, and serve to inform the buyer in a clear and understandable manner, before entering into a distance contract, about a series of circumstances essential for the conclusion, execution, and termination of the contract, all in accordance with legal regulations.)


ORDERS BUYER/SELLER


The buyer orders the product or products electronically. A person who orders a product must be of legal age, and when they fill in all requested data, read the terms of use, confirm by checking the box that they have read and agree with them, and confirm the order, they are considered a buyer. The buyer is responsible for the accuracy and completeness of the data entered during the purchase. (Order/purchase procedure: you go to the item you want, add it to the cart by clicking "add to cart", then "view cart and checkout", then read the general terms and conditions, and if you agree with them, check the box to confirm your agreement. Then you go to "finish purchase"... then enter your data and delivery and billing address and choose how you want to pay. After completion, you will receive an order confirmation email.)

Seller: refers to the company: BAMAG j.d.o.o. Čalinec 89, 42243 Maruševec, OIB: 63620356518, MBS: 070178253 (owner of the online store www.Kick-ass.eu) Contact: email: info@Kick-ass.eu, tel.099/7707999
The product is considered ordered at the moment the buyer places the selected product in the cart and confirms the payment and delivery method.


MAIN CHARACTERISTICS OF THE PRODUCT
Products are displayed with an image and a product description next to the image.
The buyer is familiarized with the main characteristics of the product on the Kick-ass.eu website, and the price of the product is listed next to each product.

We do not sell our products, items, swords and katanas to minors. BAMAG j.d.o.o. is not responsible for any injuries or damage resulting from the use of items from our offer. The buyer/user assumes all risks of injury or damage. Weapons (swords, sabers, and katanas...) are sold only for practice under expert supervision, for demonstrations or display and decoration. Inspect the weapon before each use to ensure it is in proper working condition. Do not use weapons for sparring or contact. The Weapons Act in Croatia states that swords fall under cold weapons in group D, for which no approval or registration is required. A cold weapon becomes a prohibited weapon when carried in a public place, and the manner or circumstances of carrying indicate that it is being carried to be used for harassment, assault, or causing injury. It is the buyer's responsibility to comply with the law, and if the buyer is not from Croatia, they must respect and adhere to the laws of their country.


PRICES
Product prices are retail prices. Product prices and delivery prices are expressed in euros. BAMAG j.d.o.o. is authorized to change prices without prior notice in the Kick-ass.eu online store. Also, BAMAG j.d.o.o. is authorized to offer discounts, daily or weekly promotions, as well as discounts for a specific payment method at any time without prior notice. Ordered goods will be delivered at the prices valid at the time the user placed the order. Prices include VAT.


PAYMENT
We currently offer the following payment options:

- Payment to account can be made via internet banking or a general payment slip. Upon receipt of your order, you will receive an email with payment details. We will send the package as soon as the payment is visible in our bank account.

- Cash on delivery for Croatia (payment upon receipt of shipment) - allows the buyer to pay the order amount to the delivery person upon delivery to the address. Cash on delivery is done in cash to the delivery service driver. Some delivery services charge a transaction fee, e.g., Croatian Post https://www.posta.hr/placanje-pouzecem-1382/1382 (payment of your funds to a business account upon pickup, the fee depends on their tariff of fees which you can check on their official websites). You bear the fee yourself, as we cannot influence and do not know the amount of the fee.

-Credit or debit card: The online buyer enters the required information on the order coupon. CorvusPay, an online credit card authorization service, ensures payment and customer data security.


DELIVERY IS 5,97EUR for Croatia, for other countries it is calculated at the end of the purchase depending on the destination.
We currently offer the following delivery methods:
- express mail - courier service (DPD, HP express, GLS or DHL)
, Delivery is within 2 to 7 business days unless otherwise stated in the product description.

All shipments sent are insured against loss and damage.


All shipments sent are insured by DPD, HP Express, and GLS against loss and damage. For damage or loss of a shipment, the delivery service returns the full value of the shipment. When picking up the shipment from the delivery service employee, check the shipment and if there is visible damage, report it immediately. A complaint is submitted at the post office that handles the delivery of the shipment. Shipments are additionally insured so there is no fear of loss or damage.
Consumers can complain about purchased products to the merchant at the company's registered address BAMAG j.d.o.o., Čalinec 89, 42243 Maruševec. or via email info@kick-ass.eu

 

Seller's responsibility for material defects

The seller is responsible for material defects of the product, in accordance with applicable regulations.

The buyer is obliged to inform the seller about the existence of visible defects within two months from the day they discovered the defect, and no later than two years from the transfer of risk to the buyer.

If, after receiving the item, the Buyer discovers a defect that could not have been detected by a usual inspection upon receipt of the item, the Buyer is obliged, under penalty of losing the right, to inform the Seller of this defect within two months from the day the defect was discovered.

The seller is not responsible for defects that appear after two years from the delivery of the product.

Material defects for which the Seller is responsible
(1) The Seller is responsible for material defects of the goods that existed at the time of the transfer of risk to the Buyer, regardless of whether he was aware of them.
(2) The Seller is also responsible for material defects that appear after the transfer of risk to the Buyer if they are a consequence of a cause that existed before.
(3) It is presumed that a defect that appeared within one year from the transfer of risk existed at the time of the transfer of risk, unless the Seller proves otherwise or the opposite results from the nature of the goods or the nature of the defect.

The seller is not responsible for minor material defects.

A defect exists:

  1. if the item does not correspond to the description, type, quantity, and quality, i.e., it does not have the functionality, compatibility, interoperability, and other features as defined in the sales contract,
  2. if the item is not suitable for any special purpose for which the buyer requires it and about which the buyer informed the seller at the latest at the time of concluding the contract, and to which the seller gave consent,
  3. if the item is not delivered with all accessories and instructions, including installation instructions, as defined in the sales contract or
  4. if the item is not delivered with updates as defined in the sales contract.
  5. if the item is not suitable for use for purposes for which items of the same type would ordinarily be used, taking into account all European Union regulations and regulations of the Republic of Croatia, technical standards, or, if such technical standards do not exist, applicable codes of conduct in a specific area if they exist,
  6. if the item does not correspond to the quality and description of the sample or model that the seller made available to the buyer before concluding the contract,
  7. if the item is not delivered with accessories, including packaging, installation instructions, or other instructions, the receipt of which the buyer can reasonably expect,
  8. if the item does not correspond to the quantity or does not have the properties and other features, including those relating to durability, functionality, compatibility, and safety, that are customary for an item of the same type and that the buyer can reasonably expect given the nature of the item and taking into account all public statements made by the seller or other persons in previous stages of the transaction chain, including the manufacturer, or made on their behalf, especially in advertising or labeling,
  9. if the item is incorrectly installed or assembled, and the installation or assembly service is part of the sales contract and was performed by the seller or a person for whom he is responsible, or
  10. if the item for which it was intended to be installed or assembled by the buyer was incorrectly installed or assembled by the buyer, and the incorrect installation or assembly is due to a defect in the instructions provided by the seller or, in the case of items with digital elements, provided by the seller or the supplier of digital content or digital services.

If the Buyer, based on the statements of the manufacturer or its representative, expected certain properties of the item, the defect will not be taken into account if the Seller did not know or should not have known about these statements, or these statements were refuted by the time the contract was concluded, or they did not affect the Buyer's decision to conclude the contract.


Defects for which the Seller is not responsible
(1) The Seller is not responsible for defects if they were known to the Buyer at the time of concluding the contract or could not have remained unknown to him.
(2) The Seller is also responsible for defects that the buyer could easily observe if he stated that the item has no defects or that the item has certain properties or characteristics.

Inspection of goods and visible defects

The buyer is not obliged to inspect the goods or to have them inspected, but is obliged to inform the seller about the existence of visible defects within two months from the day he discovered the defect.

If a material defect is identified, the Seller may have one of the following obligations, all in accordance with the provisions of the Law on Obligations, at the consumer's choice:

  • remedy of the defect,
  • delivery of another product without defect,
  • price reduction.

The buyer may terminate the contract only if he has previously given the Seller an additional reasonable period for fulfilling the contract.

The buyer may also terminate the contract without granting an additional period if the Seller, after being notified of the defects, informed him that he would not fulfill the contract, or if it is evident from the circumstances of the specific case that the Seller will not be able to fulfill the contract even within an additional period, as well as in the event that the Buyer, due to the Seller's delay, cannot achieve the purpose for which he concluded the contract.

If the Seller does not fulfill the contract within the additional period, the contract is terminated by law, but the Buyer can maintain it if he immediately declares to the Seller that he is keeping the contract in force.

The Seller is authorized to refuse to remedy the defect if repair and replacement are impossible or would incur disproportionate costs, taking into account all circumstances, especially the value of the item without the defect, the significance of the defect, and whether the repair or replacement can be carried out without significant inconvenience to the buyer.

When the Buyer is a legal entity, the rules on material defects prescribed by the Law on Obligations apply to them, and the rules in this section "Material Defects" do not apply to them.


In accordance with Article 10 of the Consumer Protection Act (NN no. 41/14), we inform you that you can send any complaints to us via e-mail at info@kick-ass.eu or in writing to the address BAMAG j.d.o.o. - Čalinec 89 42243, Maruševec. We are obliged to respond to your complaint within 15 days of its receipt.

In case of material defects, the right to a material defect is a legal right and exists for every product regardless of whether the product has a warranty certificate or not... more in the section above about material defects.
WARRANTY AND RETURN
In case the product has a warranty, the warranty is valid from the date of receipt of the shipment. In case of damage covered by the warranty, your item will be repaired or replaced within the service period (30 days). The warranty period is stated in the product description, and if it is not stated, then the warranty is 24 months. If the service and repair are performed by the seller, then the goods are sent to the seller's address: BAMAG j.d.o.o., Čalinec 89, 42243 Maruševec. mob.099/7707999 Bearing the costs incurred in connection with the repair or replacement of the product (transport, shipping, repair, replacement costs) is the responsibility of the manufacturer or seller because these costs are a consequence of the fact that the product, contrary to what the manufacturer or seller guaranteed, did not remain correct during the warranty period.


RIGHT TO UNILATERAL TERMINATION OF THE CONTRACT
The buyer has the right to unilaterally terminate the contract within 14 days of receiving the product, by sending the completed form for unilateral termination of the contract, which every buyer receives via email when creating an order or in written form with the package delivered to their home address.

Calculation of the period for unilateral termination of the contract
You can unilaterally terminate the contract within 14 days without giving reasons. To exercise your right to unilateral termination of this Agreement, you must notify us of your decision to unilaterally terminate the contract before the expiration of the deadline by means of an unequivocal statement sent by post, fax, or email, in which you will state your first and last name, address, telephone number, fax number, or email address, and you can also use the attached sample form for unilateral termination of the contract. The deadline for unilateral termination is 14 days from the day on which you or a third party you designated, who is not the carrier, received possession of the goods that are the subject of the contract.
Return of goods. Return or hand over the goods to us without undue delay, and in any case no later than 14 days from the day you sent us your decision to unilaterally terminate the contract. You are deemed to have fulfilled your obligation on time if you send or hand over the goods to us before the expiration of the aforementioned deadline.
Refund of the amount paid If you unilaterally terminate this Agreement, we will refund the money we received from you, including delivery costs (if on the invoice, without undue delay, and no later than 14 days from the day we received your decision to unilaterally terminate the contract, unless you have chosen another type of delivery that is not the cheapest standard delivery we offered. The refund will be made in the same way you made the payment. In case you agree to another method of refunding the paid amount, you do not incur any costs in relation to the refund. We can only issue a refund after the goods have been returned to us or after you provide us with proof that you have sent the goods back to us.
Costs of returning goods You must bear the direct costs of returning goods yourself.
Consumer's responsibility for reduction of the value of goods You are responsible for any reduction in the value of the goods resulting from handling the goods, other than what was necessary to ascertain the nature, characteristics, and functionality of the goods. The seller can also send the completed form about his decision to terminate the contract to the email address info@kick-ass.eu. You are obliged to return the goods to us immediately, and no later than 14 days from the day you sent us your decision to unilaterally terminate. Return the goods by mail or in person in a verifiable manner to our warehouse at the address BAMAG j.d.o.o., Čalinec 89, 42243 Maruševec
FORM FOR UNILATERAL TERMINATION OF CONTRACT

Consumer's name, surname and address ____________________

2. To BAMAG j.d.o.o., Čalinec 89, 42243, Maruševec, tel. 099/7707999,

3. I _____________________ hereby declare that I unilaterally terminate the Contract for the sale of the following goods/provision of the following service _________________, ordered/received on ______________________ invoice number____________.

consumer's signature date and place
 
 
USE OF www.Kick-ass.eu PAGES
By using the services of our websites, you accept the terms of use. If you do not agree with the terms of use, do not use these pages. BAMAG j.d.o.o. cannot take responsibility for any damages caused by the use of information from these pages for purposes that go beyond their intended purpose. The purchase of products on behalf of minors can only be requested by their legal representatives.


COMPLAINTS AND SUGGESTIONS
In accordance with Article 10 of the Consumer Protection Act (NN no. 41/14), we inform you that you can send any complaints to us via e-mail at info@kick-ass.eu or in writing to the address BAMAG j.d.o.o. - Čalinec 89 42243, Maruševec. We are obliged to respond to your complaint within 15 days of its receipt.

PHOTOS AND DESCRIPTIONS

Photos and descriptions of individual products are obtained from manufacturers and/or product suppliers. Employees of the Kick-ass.eu online store strive to accurately state the characteristics of the products, but we reserve the right to make errors in the description and photo of the product, so we kindly ask you to notify us immediately via one of the contacts if you notice any such errors.

REVIEWS

Our reviews are subject to a user identity verification process, and published reviews come from consumers who actually purchased the product from us. We do not practice or encourage the submission of false consumer reviews or recommendations, or ordering them from another legal or natural person! For example, leaving a review is only possible for customers who have purchased the product, and the merchant must confirm the customer. If you are not a customer and try to publish a review, your review will not be published.


SOLD OUT ITEMS, UNAVAILABLE ITEMS
In rare cases, it may happen that due to high demand or for some reason, we cannot deliver some of the ordered items, or that some of the items on offer are sold out or unavailable for some reason. In case of an unavailable item, the buyer will be informed as soon as possible by e-mail or phone about arranging the delivery of a replacement product or canceling the ordered product.


DISPUTE RESOLUTION
According to the European Union regulation effective from 15/02/2016, disputes related to online purchases across the entire EU can be resolved via the ODR platform, which can be accessed at http://ec.europa.eu/consumers/odr/.
The platform can be used by both consumers and traders.
-For legal disputes that may arise related to the use of the Kick-ass.eu online store, the competent court is in Varaždin.


-OUT-OF-COURT CONSUMER DISPUTE RESOLUTION
The trader and the consumer will initially attempt to resolve all disputes amicably and by mutual agreement. In case of a dispute between the Buyer and the Seller, a complaint can be filed with the Court of Honour of the Croatian Chamber of Economy (link: https://www.hok.hr/usluge-rjesavanja-sporova/sud-casti) or a proposal for mediation can be submitted to mediation centers.

DATA CONFIDENTIALITY / PRIVACY POLICY

Please read this data confidentiality statement carefully. By accessing or using our website, you confirm that you have read, understood, and agree to all terms of data confidentiality and the methods of using our websites.

If you have any questions regarding data confidentiality, please contact us.

Information about the personal data controller: the controller is the company: BAMAG j.d.o.o. (owner of Kick-Ass.eu) OIB: 63620356518 Čalinec 89, 42243 Maruševec, e-mail: info@Kick-Ass.eu. tel.0997707999.

This Data Confidentiality Statement (hereinafter: Statement) refers to the confidentiality of data collected and stored in the databases of BAMAG j.d.o.o. through the use of the website www.Kick-Ass.eu by users. The necessary data we collect is used exclusively for the purpose for which you gave us consent, and we use this data for order processing, offers, and goods delivery. We store your data in a secure environment.
Collected data is divided into personal and non-personal information. BAMAG j.d.o.o., as a provider of the Kick-Ass.eu website services, makes maximum efforts to protect your privacy when you are "online" as a user. For the purpose of remote purchase (by phone, message, e-mail, via the Internet), the buyer provides their personal data: name, surname, address, e-mail address, phone/mobile number, for the purpose of fulfilling the contract and pre-contractual notifications in accordance with Croatian laws. When purchasing and registering via the website, the buyer confirms acceptance of the General Terms and Conditions and Privacy Policy, which are available on the website. The buyer can provide their data for contract fulfillment via the website through a registered profile or as a guest. The personal data of buyers, provided during the purchase, are processed for the purpose of contract realization, including prior verification of the conditions for concluding the contract, as well as for the purpose of implementing payment transactions, ordering, and product delivery. Personal data will also be processed for the purpose of preventing potential misuse, preventing fraudulent activities, and if consent has been given, for the purpose of informing customers about news and offers, all in accordance with legitimate interest and in accordance with the Electronic Communications Act. We reserve the discretionary right to amend this Statement at any time, and such amended text becomes valid immediately upon its publication on the website www.Kick-Ass.eu. Your continued use of this Website after the amendments implies that you accept all terms of the amended Statement. Therefore, we advise users to periodically re-read the information contained in the Statement in detail, in order to be informed of any changes.

˝Personal information˝ is information that precisely identifies an individual user. When using the www.Kick-Ass.eu website, we may ask you for certain personal information, such as name, surname, residential address, email address, phone number, etc., to use certain options. Depending on the type of options you wish to use on the www.Kick-Ass.eu website, some information is defined as mandatory, and some as voluntary. If you do not make mandatory information available for a specific option that requires it, you will not be allowed to use that option. We use personal information solely and exclusively to offer you products, improve the functioning of the Kick-Ass.eu website, ensure the performance of administrative tasks, establish contact with you, improve our advertising and promotional results, and improve our product/service offering on the market, as well as for cooperation with law enforcement agencies. BAMAG disclaims any responsibility for the eventual use of personal information by other persons for any purposes other than those stated, and therefore cannot be held liable for any potential damage. ˝Non-personal information˝ is information that does not precisely identify an individual user. This information relates, for example, to the website you visited before or after you visited the SvijetSatova.hr website, the type of browser you use, and your Internet Protocol (IP) address. This type of information can be automatically collected with the help of electronic tools when you visit the www.Kick-Ass.eu website. We may use non-personal information without limitation to resolve problems with website administration Kick-Ass.eu, to improve our advertising and promotional results, and to improve our product/service offering on the market, analyze trends, and cooperate with law enforcement agencies.
"Administrative email messages" refer to user activity on the Kick-ass.eu website and include messages related to specific user accounts, requests or inquiries, and messages related to product purchases. Receiving this type of message is mandatory and the option to receive it cannot be disabled by the user. "Promotional email messages/newsletter subscription" advertise products and promotional offers; such messages are sent to users who have selected the option to receive promotional email messages and have given their consent. In case you do not wish to receive such messages, you can unsubscribe at any time by sending an email with such a request to our email address info@Kick-Ass.eu. More at https://kick-ass.eu/pages/newslatter

You can access your personal information on the www. Kick-ass.eu website using a password and username. Since the password is encrypted, we recommend that you do not disclose your password to anyone. Your personal information is stored on a server that can only be accessed by authorized persons.
Due to the nature of the internet network, we cannot guarantee complete protection of any information transmitted to or from the www.Kick-Ass.eu website, and therefore we are not responsible for any potential harmful actions of any third party who unauthorizedly receives and uses or unauthorizedly misappropriates such confidential information. Information that you have published on the public parts of the www. Kick-Ass.eu website may also be available to other users and third parties, and as such may appear on other websites or web search engines without your knowledge, and in this case, we are not responsible for any potential damage. This Statement only applies to the use of information we collect from you as a user of the www.Kick-Ass.eu website

PRIVACY POLICY:

Your privacy is very important to us. BAMAG j.d.o.o. places great importance on the protection of personal data, and this Privacy Policy (hereinafter Policy) regulates the handling of your data when using our services.


The purpose of the Privacy Policy is to simply present to you the personal data we collect about you, for what purposes we process it and on what grounds, and to inform you of your rights regarding personal data.

Everything you need to know clearly and transparently:

1. Contact information of the company, i.e., the data controller for data protection,
2. Legal basis and purpose of personal data processing
3. Data we collect and process,
4. Do we share your data and with whom?
5. Storage and protection of personal data,
6. How long is your data stored?
7. Your rights
8. Use of cookies and related technologies,
9. Changes to the privacy policy

1) Data Controller and contact


The data controller is the company: BAMAG j.d.o.o. OIB: 63620356518 Čalinec 89, 42243 Maruševec, e-mail: info@kick-ass.eu. Tel.+385(0)997707999.
If you have any questions regarding data confidentiality, please contact us.

2) Legal basis and purpose of personal data processing

-consents (given by website visitors. By which you allow collection for a clearly indicated purpose, marketing analyses, inquiries, receiving notifications and offers. You can revoke your consent (privola) at any time for the purpose for which you gave it.) You can revoke your consent by contacting us via e-mail: info@svijetsatova.hr. Tel.+385(0)997707999 or directly through an option on the website - depending on the consent in question.

-contractual obligations towards clients (are within the framework of exercising rights and fulfilling contractual obligations. We process individuals' personal data for the purpose of individual identification, contract conclusion, product delivery (although the contract for product sale between BAMAG j.d.o.o. and the buyer in the online store is considered concluded at the moment the buyer receives an electronic order confirmation message, it is considered that personal data in this case are sent based on the contract as a legal basis)


-legitimate interest, unless such interests are overridden by the interests or fundamental rights and freedoms of the individual to whom the personal data relates, which require the protection of personal data.
-legal obligation (e.g., due to tax regulations, invoice retention, etc.)


The legal basis is in accordance with the provisions of the General Data Protection Regulation (GDPR)

3) Data we collect and process


We collect and process your personal data in several different ways, primarily to fulfill our contractual obligations to you, but sometimes also to improve your shopping experience, for direct marketing, and for security reasons.
Data we collect:

-Personal data a)(Name, surname, address, email, contact) required for opening a user account on the website.
b)(Name, surname, address, email, contact, IP address in case of direct product payment via the website, OIB only for companies) required for concluding a contract, i.e., ordering products in the online store, issuing invoices, and delivering them to the requested address.
c)email address in case of newsletter subscription. After you have given your consent, you can unsubscribe at any time.
-Purchase data, e.g., purchased products, invoice amounts, payment method, purchase frequency.
-Data from user correspondence.
-Data on user interaction with the website collected through the use of cookies. Details about cookies and their use can be found at the link Read more about cookies

4) Do we share your data and with whom?


Privacy and data protection are important to us, so we will never share your personal data with third parties except for the purposes described in this Policy and the General Terms and Conditions.

BAMAG j.d.o.o. cooperates with other companies and partners with whom we have a contractual relationship. This means that we sometimes share your data that is necessary for the provision of certain services and the fulfillment of contracts. They process this data in accordance with the regulations in force in the member states of the European Union. Sometimes we share your personal data, using secure IT systems. When we do so, the data is transferred to servers located in the EU or in a country that ensures an adequate level of protection in accordance with EU legislation. -The data we share is for the purpose of: payment services, product delivery services, accounting services, for the purpose of providing IT services, if required by law, and for the purpose of fulfilling applicable laws and regulations.

-For any additional information about the data, please contact me, I am at your disposal.


Our data processing partners:
• analytical tool providers (Google, Shopify);
• our advisors for legal, tax, or accounting matters;
• social media platforms for personalized and targeted communication.
• newsletter sending partner
To our delivery partners:
• General Logistics Systems Croatia d.o.o.
• Croatian Post
To our payment processing partners

5) Storage and protection of personal data


Storage and protection of your data
We store the personal data we collect about you in a secure environment. We will store your voluntarily provided personal data in our customer records database.
We protect your personal data in accordance with the Personal Data Protection Act. Your personal data is protected from unauthorized access, disclosure, use, alteration, or destruction by any third party. Processed data is stored on our premises under lock and key and in secure IT systems, but sometimes we store data on the servers of our trusted service providers. We strive to protect your personal data but do not guarantee the complete security of personal data that you send us and are not responsible for theft, destruction, loss, intentional or unintentional disclosure of your personal data or information about you. We adhere to generally accepted standards for the protection of received information and data during transmission and thereafter, but no method of electronic transmission or storage is 100% secure, and therefore we cannot guarantee complete security. We use SSL technology (Secure Sockets Layer) which ensures the encryption of personal data. The user is also responsible for data protection and must adequately ensure the protection of their mobile device or computer or username, password, etc.


6)
How long is your data stored?

Depending on the purpose and legal basis on which user personal data is collected, the Company is in certain cases obliged to store personal data for a period (duration) prescribed by relevant regulations for a particular purpose or until the purpose for which it was collected ceases. Upon the expiration of the legal deadline that obliges the Company to store certain personal data or the cessation of the purpose, it is deleted.
All data is deleted after the purpose for which it was collected ceases, i.e., after the termination of the contractual relationship, and at the latest after the expiration of all legal obligations related to the storage of personal data.
Personal data related to a user account is stored until the account is closed, whereby data related to purchases made by the user in the online store are stored longer. The user can close their account themselves in the user account settings or ask us to delete it. We may retain some data from closed accounts in accordance with the law to prevent fraud, collect debts, resolve disputes, troubleshoot problems, assist in investigations by competent authorities, enforce terms of service, and take other measures permitted by applicable regulations. The data we retain will be processed in accordance with this privacy policy.
In accordance with tax regulations, issued invoices are kept for another 11 years after the end of the year in which the invoice was issued.
Personal data obtained on the basis of consent/permission is kept until the consent is revoked, but for a maximum of 5 years. Data about the Data Subject that are no longer necessary for the purposes for which they were collected may be anonymized and/or combined with other data that does not allow the identification of an individual to obtain statistical information that is commercially useful for the "company," such as statistics on the use of the services we provide. The aforementioned personal data is anonymized and does not allow connection to an identifiable individual.

7) What cookies and tools do we use?

COOKIES
A cookie is information stored on your computer by a website. Cookies usually store your settings, website settings, such as preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies belonging to that page. This allows the page to display information tailored to your needs. For this website to work properly, for us to be able to make further improvements to the site, in order to improve your browsing experience, this website must save a small amount of information (Cookies) on your computer.
Read all about cookies at the link Cookies

8) Your rights


You have the right to request information about your personal data from us at any time by exercising your right:

Right of access to personal data - The data subject has the right to obtain confirmation from the controller as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the purpose of the processing, the categories of data, potential recipients, and other information.
Right to rectification of inaccurate personal data - The data subject has the right to request the rectification or completion of personal data if your data is not accurate, complete, and up-to-date.
Right to erasure ('right to be forgotten') - In the mentioned case, we will erase the data without delay, except in cases and to the extent necessary to achieve legitimate interests in accordance with regulations. Cases for erasure: 1) if personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, 2) if the data subject withdraws consent on which the processing is based, and where there is no other legal ground for the processing, 3) if the data subject objects to the processing and the legitimate grounds for erasure outweigh the legitimate grounds of the controller for processing and/or retaining personal data, 4) if they have been processed unlawfully or personal data must be erased for compliance with a legal obligation.
Right to restriction of processing (--the data subject contests the accuracy of the personal data, in which case the processing should be restricted for a period enabling the controller to verify the accuracy of the personal data; --the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead; -the data is no longer needed for the purposes of the processing, but is required by the data subject for the establishment, exercise or defense of legal claims; --the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject).
Right to object - The data subject has the right to object to how we process data relating to him or her. In such a case, the controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.
Right to data portability - The data subject has the right to have data transferred to another controller). These rights may be limited in certain situations - for example, when we have a legal obligation to process personal data.
You can withdraw your consent for personal data processing at any time, provided that it does not affect the lawfulness of processing based on your consent before its withdrawal.

Contact the personal data controller regarding your rights at e-mail: info@kick-ass.eu . tel. 0997707999 The personal data controller processes your personal data lawfully, fairly and transparently.


If you suspect a violation in the process of processing your personal data, you have the right to file a complaint with the Personal Data Protection Agency www.azop.hr (AZOP).

9) Changes to the Privacy Policy

 

We reserve the right to amend the privacy policy in accordance with the applicable regulations in the field of personal data protection. Please review it periodically.




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Updated on 05.09.2020.


COMPANY INFORMATION:

Name: BAMAG jednostavno društvo s ograničenom odgovornošću za trgovinu i usluge
Abbreviated name: BAMAG j.d.o.o.
Headquarters: Čalinec 89, 42243 Maruševec, Croatia
Registered in the register of the Commercial Court in Varaždin under number Tt-20/1351-2
Commercial bank and giro account number IBAN: Erste&Steiermärkische Bank d.d. HR7424020061100979154
tel: +385 99 7707999 mail: info@ Kick-ass.eu
OIB (VAT ID): 63620356518
MBS: 070178253
Share capital: HRK 10.00
Director and company member: Saša Barković

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