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general terms and Conditions

Your use of the Kick-ass.eu website implies that you agree with the general terms and conditions described below. (These terms of business - Pre-contractual notices are part of the seller's obligation in accordance with the Consumer Protection Act, and serve to inform the buyer in a clear and understandable manner about a series of circumstances essential for the conclusion, execution, and termination of a distance contract, all in accordance with legal regulations.)


ORDERS BUYER/SELLER


The buyer orders the product or products electronically. The person ordering the product must be of legal age, and when all required information is filled out, the terms of use are read, confirmed by checking the box that they have been read and agreed to, and the order is confirmed, they are considered a buyer. The buyer is responsible for the accuracy and completeness of the data entered during the purchase. (Order/purchase process: you go to the item you want, add it to the cart by clicking "add to cart", then "view cart and complete purchase", then read the general terms and conditions, and if you agree with them, check the box. Then you go to "complete purchase" .. then enter your details and delivery and billing address and choose how you want to pay. After completion, you will receive an order confirmation email.)

Seller: refers to the company: BAMAG j.d.o.o. Čalinec 89, 42243 Maruševec, OIB: 63620356518, MBS: 070178253 (owner of the online store www.Kick-ass.eu) Contact: email: info@Kick-ass.eu, tel. 099/7707999
A product is considered ordered when the buyer places the selected product in the cart and confirms the payment and delivery method.


MAIN CHARACTERISTICS OF THE PRODUCT
Products are displayed with images and a product description.
The buyer is familiarized with the main characteristics of the product on the Kick-ass.eu website, and the price of each product is listed next to it.

We do not sell our products, items, swords, and katanas to minors. BAMAG j.d.o.o. is not responsible for any injuries or damage caused by the use of items from our offer. The Buyer/User assumes all risks of injury or damage. Weapons (swords, sabers, and katanas..) are sold only for training under expert supervision, for demonstrations, or for display and decoration. Inspect the weapon before each use to ensure it is in proper condition. Do not use weapons for sparring or contact. The Croatian Weapons Act states that swords fall under cold weapons in group D, for which no permit or registration is required. Cold weapons become prohibited weapons when carried in a public place, and the manner or circumstances of carrying indicate that they are being carried to be used for harassment, assault, or injury. It is the buyer's responsibility to comply with the law, and if the buyer is not from Croatia, they must respect and adhere to the laws of their own country.


PRICES
Product prices are retail prices. Product prices and delivery prices are expressed in euros. BAMAG j.d.o.o. is authorized to change prices without prior notice on the Kick-ass.eu web store. Also, BAMAG j.d.o.o. is authorized to offer discounts, daily or weekly promotions, as well as discounts for specific payment methods, at any time without prior notice. Ordered goods will be delivered at the prices valid at the time the user placed the order. Prices include VAT.


PAYMENT
We currently offer the following payment options:

- Payment to account can be made via internet banking or a general payment slip. Upon receipt of your order, you will receive an offer with payment details via email. We will send you the package as soon as the payment is visible on our current account.

- Cash on delivery for Croatia (payment upon receipt of shipment) - allows the buyer to pay the order amount to the delivery person upon delivery to the address. Cash on delivery is made in cash to the delivery service driver. Some delivery services charge a payment transaction fee, e.g., Hrvatska Pošta https://www.posta.hr/placanje-pouzecem-1382/1382 (payment of your funds to a business account upon collection, the fee depends on their tariff of fees which you can check on their official website). You bear the fee yourself, as we cannot influence or know the amount of the fee.

-By credit or debit card: The online buyer enters the required information on the order coupon. The security of payments and customer data is handled by CorvusPay, an online credit card authorization service.


DELIVERY IS 5.97 EUR for Croatia, for other countries it is calculated at the end of the purchase depending on the destination.
We currently offer the following shipping methods:
- express mail - courier service (DPD, HP express, GLS or DHL)
, Delivery is within 2 to 7 working days unless otherwise stated in the product description.

All shipments sent are insured against loss and damage.


All shipments sent are insured by DPD, HP Express, and GLS against loss and damage. For damage or loss of a shipment, the delivery service returns the full value of the shipment. When picking up the shipment from the delivery service employee, check the shipment and if visible damage is present, report it immediately. A complaint is filed at the post office that delivers the shipment. Shipments are additionally insured so there is no fear of loss and damage.
Consumers can complain about purchased products to the seller at the address of the BAMAG j.d.o.o. company headquarters, Čalinec 89, 42243 Maruševec, or via email info@kick-ass.eu

TERMINATION BUTTON - The contract termination button, according to EU directive, is located at the bottom of the website under information: "TERMINATION BUTTON". Here you can simply cancel your order. Just fill out the form specifying which order/products it refers to.

Seller's responsibility for material defects

The seller is responsible for material defects in the products, in accordance with applicable regulations.

The buyer is obliged to inform the seller of the existence of visible defects within two months from the day they discovered the defect, and no later than within two years from the transfer of risk to the buyer.

If, after the buyer receives the item, it turns out that the item has a defect that could not have been discovered by a usual inspection upon taking possession of the item, the buyer is obliged, under penalty of losing their rights, to inform the seller of this defect within two months from the day they discovered the defect.

The seller is not responsible for defects that appear after two years from the delivery of the product.

Material defects for which the Seller is responsible
(1) The Seller is responsible for material defects of the goods that existed at the time of the transfer of risk to the Buyer, regardless of whether the Seller was aware of them.
(2) The Seller is also responsible for material defects that appear after the transfer of risk to the Buyer if they are a consequence of a cause that existed before that.
(3) It is presumed that a defect that appeared within one year of the transfer of risk existed at the time of the transfer of risk, unless the Seller proves otherwise or the opposite arises from the nature of the goods or the nature of the defect.

The seller is not responsible for minor material defects.

A defect exists:

  1. if the item does not correspond to the description, type, quantity, and quality, i.e., it does not have the functionality, compatibility, interoperability, and other characteristics as determined by the sales contract,
  2. if the item is not suitable for any particular purpose for which the buyer needs it and with which the buyer informed the seller at the latest at the time of concluding the contract, and to which the seller gave consent,
  3. if the item is not delivered with all additional equipment and instructions, including installation instructions, as determined by the sales contract, or
  4. if the item is not delivered with updates as determined by the sales contract.
  5. if the item is not suitable for use for the purposes for which an item of the same type would normally be used, taking into account all European Union regulations and regulations of the Republic of Croatia, technical standards or, if there are no such technical standards, applicable codes of conduct in a specific area if they exist,
  6. if the item does not correspond to the quality and description of the sample or model that the seller made available to the buyer before concluding the contract,
  7. if the item is not delivered with additional equipment, including packaging, installation instructions or other instructions, the receipt of which the buyer can reasonably expect,
  8. if the item does not correspond to the quantity or does not have the properties and other characteristics, including those related to durability, functionality, compatibility, and safety, which are usual for an item of the same type and which the buyer can reasonably expect given the nature of the item and taking into account all public statements made by the seller or other persons in previous stages of the transaction chain, including the manufacturer, or made on their behalf, especially in advertising or labeling,
  9. if the item was improperly installed or assembled, and the installation or assembly service is part of the sales contract and was performed by the seller or a person for whom they are responsible, or
  10. if the item, which was intended to be installed or assembled by the buyer, was improperly installed or assembled by the buyer, and the improper installation or assembly is due to a defect in the instructions provided by the seller or, in the case of an item with digital elements, provided by the seller or provider of digital content or digital service.

If the Buyer, based on the statements of the manufacturer or their representative, expected certain characteristics of the item, the defect is not taken into account if the Seller did not know or could not have known about these statements, or if these statements were refuted by the time the contract was concluded, or if they did not influence the Buyer's decision to conclude the contract.


Defects for which the Seller is not responsible
(1) The Seller is not responsible for defects if they were known to the Buyer at the time of concluding the contract or could not have remained unknown to them.
(2) The Seller is also responsible for defects that the buyer could easily notice if the Seller declared that the item had no defects or that the item had certain properties or qualities.

Inspection of goods and visible defects

The buyer is not obliged to inspect the goods or have them inspected, but is obliged to inform the seller of the existence of visible defects within two months from the day the defect was discovered.

If a material defect is found, the Seller may have one of the following obligations, all in accordance with the provisions of the Law on Obligations, at the consumer's choice:

  • defect removal,
  • delivery of another defect-free product,
  • price reduction.

The buyer can terminate the contract only if they have previously given the Seller an additional reasonable period for fulfilling the contract.

The buyer can also terminate the contract without granting an additional period if the seller, after being notified of the defects, informed them that they would not fulfill the contract, or if it is evident from the circumstances of the specific case that the seller will not be able to fulfill the contract even within an additional period, as well as if the buyer, due to the seller's delay, cannot achieve the purpose for which they concluded the contract.

If the Seller does not fulfill the contract within the subsequent period, the contract is terminated by law, but the Buyer may maintain it if they declare to the Seller without delay that they are keeping the contract in force.

The Seller is authorized to refuse to remove the defect if repair and replacement are impossible or would incur disproportionate costs, taking into account all circumstances, especially the value of the item without the defect, the significance of the defect, and whether the repair or replacement can be carried out without significant inconvenience to the buyer.

When the Buyer is a legal entity, the rules regarding material defects prescribed by the Law on Obligations apply to them, and the rules in this section "Material Defects" do not apply to them.


In accordance with Article 10 of the Consumer Protection Act (Official Gazette No. 41/14), we inform you that you can submit any complaints via e-mail to info@kick-ass.eu or in writing to the address BAMAG j.d.o.o. - Čalinec 89 42243, Maruševec. We are obliged to respond to your complaint within 15 days from the date of receipt.

In case of material defects, the right to a material defect is a legal right and exists for every product, regardless of whether the product has a warranty card or not... more in the section above on material defects.
WARRANTY AND RETURNS
If the product has a warranty, the warranty is valid from the date of receipt of the shipment. In case of damage covered by the warranty, your item will be repaired or replaced within the service period (30 days). The warranty period is stated in the product description, and if not stated, the warranty is 24 months. If the seller performs service and repair, the goods are sent to the seller's address: BAMAG j.d.o.o., Čalinec 89, 42243 Maruševec. mob. 099/7707999. The costs incurred in connection with the repair or replacement of the product (transport, shipping, repair, replacement costs) are the responsibility of the manufacturer or seller because these costs are a consequence of the fact that the product, contrary to what the manufacturer or seller guaranteed, remained defective during the warranty period.


RIGHT OF UNILATERAL TERMINATION OF CONTRACT
The buyer has the right to unilaterally terminate the contract within 14 days of receiving the product, by sending a completed form for unilateral contract termination, which every buyer receives by email when placing an order or in written form with the package delivered to their home address.

Calculation of the period for unilateral contract termination
You can unilaterally terminate the contract within 14 days without stating a reason. To exercise your right to unilaterally terminate this Agreement, you must notify us of your decision to unilaterally terminate the contract before the deadline by an unambiguous statement sent by post, fax, or email, in which you will state your first and last name, address, phone number, fax number or email address, and you can also use the attached example of the form for unilateral contract termination. The period for unilateral termination is 14 days from the day you or a third party designated by you, who is not the carrier, took possession of the goods that are the subject of the contract.
Return of goods. Return the goods or hand them over to us without undue delay, and in any case no later than 14 days from the day you sent us your decision to unilaterally terminate the contract. You are considered to have fulfilled your obligation on time if you send or hand over the goods to us before the expiry of the aforementioned period.
Refund of paid amount If you unilaterally terminate this Agreement, we will refund the money we received from you, including delivery costs (if they are on the invoice, without delay, and no later than 14 days from the day we received your decision to unilaterally terminate the contract, unless you chose a different type of delivery which is not the cheapest standard delivery we offered. The refund will be made in the same way you made the payment. If you agree to another method of refunding the paid amount, you will not incur any costs in relation to the refund. We can only make a refund after the goods have been returned to us or after you provide us with proof that you have sent the goods back to us.
Costs of returning goods You must bear the direct costs of returning the goods yourself.
Consumer's responsibility for reduction in value of goods You are responsible for any reduction in the value of the goods resulting from handling the goods, other than what was necessary to determine the nature, characteristics, and functionality of the goods. The seller can send the completed form of their decision to terminate the contract to the email address info@kick-ass.eu. You are obliged to return the goods to us immediately, and no later than 14 days from the day you sent us your decision to unilaterally terminate. Return the goods by mail or in person in a verifiable manner to our warehouse at the address BAMAG j.d.o.o., Čalinec 89, 42243 Maruševec.
FORM FOR UNILATERAL TERMINATION OF CONTRACT

Consumer's name, surname, and address ____________________

2. To BAMAG j.d.o.o., Čalinec 89, 42243, Maruševec, tel. 099/7707999,

3. I _____________________ hereby declare that I unilaterally terminate the Contract for the sale of the following goods/for the provision of the following service _________________, ordered/received on ______________________ invoice number____________.

consumer's signature date and place


USE OF www.Kick-ass.eu PAGES
By using the services of our websites, you accept the terms of use. If you do not agree with the terms of use, do not use these pages. BAMAG j.d.o.o. cannot take responsibility for any damages arising from the use of information from these pages for purposes outside their intended use. The purchase of products on behalf of minors can only be requested by their legal representatives.


COMPLAINTS AND SUGGESTIONS
In accordance with Article 10 of the Consumer Protection Act (NN br. 41/14), we inform you that you can send any complaints via e-mail to info@kick-ass.eu or in writing to the address BAMAG j.d.o.o. - Čalinec 89 42243, Maruševec. We are obliged to respond to your complaint within 15 days from the date of receipt.

PHOTOS AND DESCRIPTIONS

Photos and descriptions of individual products are obtained from the manufacturers and/or suppliers of the products. Kick-ass.eu online store employees strive to state the product characteristics as accurately as possible, but we reserve the right to errors in the product description and photos, so we kindly ask you to inform us immediately of any such errors via one of the contact options.

REVIEWS

Our reviews are subject to a user identity verification process, and published reviews come from consumers who have indeed purchased the product from us. We do not practice or encourage the submission of false consumer reviews or recommendations, or commission another legal or natural person to submit them! For example, leaving a review is only possible for customers who have purchased the product, and the merchant must confirm the customer. If you are not a customer and try to publish a review, your review will not be published.


SOLD OUT ITEMS, UNAVAILABLE ITEMS
In rare cases, due to high demand or some other reason, we may not be able to deliver some of the ordered items, or some of the items from the offer may be sold out or unavailable for some reason. In case of an unavailable item, the customer will be notified as soon as possible by e-mail or phone to arrange delivery of a replacement product or cancellation of the ordered product.


DISPUTE RESOLUTION
Under European Union regulations from February 15, 2016, disputes related to online purchases can be resolved throughout the EU via the ODR platform, which can be accessed via the link http://ec.europa.eu/consumers/odr/.
The platform can be used by consumers and merchants.
-For legal disputes that may arise related to the use of the Kick-ass.eu online store, the court in Varaždin has jurisdiction.


-OUT-OF-COURT CONSUMER DISPUTE RESOLUTION
The merchant and consumer will first attempt to resolve all disputes mutually and amicably. In case of a dispute between the Buyer and the Seller, a complaint may be submitted to the Court of Honor of the Croatian Chamber of Economy (link: https://www.hok.hr/usluge-rjesavanja-sporova/sud-casti) or a proposal for mediation to mediation centers.

 

DATA CONFIDENTIALITY / PRIVACY POLICY

Please read this data confidentiality statement carefully. By accessing or using our website, you confirm that you have read, understood, and agree to all data confidentiality terms and methods of using our website.

If you have any questions regarding data confidentiality, please contact us.

Personal data controller information: the controller is the company: BAMAG j.d.o.o. (owner of Kick-Ass.eu) OIB: 63620356518 Čalinec 89, 42243 Maruševec, e-mail: info@Kick-Ass.eu. tel.0997707999.

This Data Confidentiality Statement (hereinafter: Statement) refers to the confidentiality of data that are collected and stored in the databases of BAMAG j.d.o.o. by users of the www.Kick-Ass.eu website. We use the necessary data we collect exclusively for the purpose for which you gave us consent, and we use this data for processing orders, offers, and delivery of goods. We keep your data in a secure environment.
Collected data is divided into personal and non-personal information. BAMAG j.d.o.o. as a provider of the Kick-Ass.eu website makes maximum efforts to protect your privacy when you are "online" as a user. For the purpose of distance selling (by phone, message, e-mail, via the Internet), the buyer provides their personal data: name, surname, address, e-mail address, phone/mobile number, for the execution of the contract and pre-contractual notices in accordance with Croatian laws. When purchasing and registering via the website, the buyer confirms acceptance of the General Terms and Conditions and the Privacy Policy, which are available on the website. The buyer can provide their data for the execution of the contract via the website through a registered profile or as a guest. Personal data of customers, which are provided during the purchase, are processed for the purpose of contract realization, including prior verification of the conditions for concluding the contract, as well as for the purpose of carrying out payment transactions, ordering, and delivery of products. Personal data will also be processed for the purpose of preventing potential misuse, preventing fraudulent actions, and if consent is given, also for the purpose of informing customers about news and offers, all in accordance with legitimate interest and in accordance with the Electronic Communications Act. We reserve the discretionary right to amend this Statement at any time, and for the amended text to become valid immediately upon its publication on the website www.Kick-Ass.eu. Your continued use of this Website after changes implies that you accept all terms of the amended Statement. Therefore, we advise users to periodically re-read the information contained in the Statement in detail, in order to be informed of any changes.

"Personal information" is information that specifically identifies an individual user. When using the website www.Kick-Ass.eu, we may ask you for certain personal information, such as your first and last name, residential address, email address, phone number, etc., to use certain options. Depending on the types of options you wish to use on the website www.Kick-Ass.eu, some information is designated as mandatory and some as voluntary. If you do not provide the mandatory information for a specific option that requires it, you will not be allowed to use that option. We use personal information exclusively and only to offer you products, improve the functioning of the www.Kick-Ass.eu website, ensure the execution of administrative tasks, establish contact with you, improve our advertising and promotional results, and improve our offer of products/services on the market, as well as for the purpose of cooperation with law enforcement agencies. BAMAG disclaims any responsibility for the eventual use of personal information by other persons for any purpose other than those stated, and therefore cannot be held liable for any potential damage. "Non-personal information" is information that does not specifically identify an individual user. This information relates, for example, to the website you visited before or after you visited the SvijetSatova.hr website, the type of browser you use, and your Internet Protocol (IP) address. This type of information can be automatically collected with the help of electronic tools when you visit the website www.Kick-Ass.eu. We may use non-personal information without limitation to solve problems in administering the Kick-Ass.eu website, to improve our advertising and promotional results and our offer of products/services on the market, to analyze trends, and to cooperate with law enforcement agencies.
"Administrative email messages" refer to user activity on the Kick-ass.eu website and include messages related to specific user accounts, requests or inquiries, and messages related to product purchases. Receiving this type of message is mandatory, and the option to receive it cannot be turned off by the user. "Promotional email messages/newsletter subscription" advertise products and promotional offers; such messages are sent to users who have selected the option to receive promotional email messages and have given their consent. If you do not wish to receive such messages, you can unsubscribe at any time by sending an email with such a request to our email address info@Kick-Ass.eu. More at https://kick-ass.eu/pages/newslatter

You can access your personal information on the website www. Kick-ass.eu using a password and username. Since the password is encrypted, we recommend that you do not disclose your password to anyone. Your personal information is stored on a server that can only be accessed by authorized persons.
Due to the nature of the internet network, we cannot guarantee complete protection of any information transferred to or from the website www.Kick-Ass.eu, and therefore we are not responsible for any possible harmful actions of any third party who unauthorizedly receives and uses or unauthorizedly appropriates such confidential information. Information that you have published in the public parts of the website www. Kick-Ass.eu may also be available to other users and third parties, and as such may appear on other websites or web search engines without your knowledge; in that case, we are not responsible for any possible damage. This Statement only applies to the use of information we collect from you as a user of the website www.Kick-Ass.eu

PRIVACY POLICY:

Your privacy is very important to us. BAMAG j.d.o.o. attaches great importance to the protection of personal data, and this Privacy Policy (hereinafter: Policy) regulates the handling of your data when using our services.


The purpose of the Privacy Policy is to simply present to you the personal data we collect about you, for what purposes we process it and on what grounds, and to familiarize you with your rights regarding personal data.

Everything you need to know clearly and transparently:

1. Contact information of the company, i.e., the data protection controller,
2. Legal basis and purpose of personal data processing
3. Data we collect and process,
4. Do we share your data and with whom?
5. Storage and protection of personal data,
6. How long is your data stored?
7. Your rights
8. Use of cookies and related technologies,
9. Changes to the privacy policy

1) Data Controller and Contact


The data controller is the company: BAMAG j.d.o.o. OIB: 63620356518 Čalinec 89, 42243 Maruševec, e-mail: info@kick-ass.eu. Tel.+385(0)997707999.
If you have any questions regarding data confidentiality, please contact us.

2) Legal basis and purpose of personal data processing

-Consent (given by website visitors. By which you allow collection for a clearly indicated purpose, marketing analysis inquiries, receiving notifications and offers..You can withdraw your consent at any time for the purpose for which you gave it) You can withdraw your consent by contacting us at e-mail: info@svijetsatova.hr. Tel.+385(0)997707999 or directly via an option on the website -depending on the type of consent

-Contractual obligations to clients (are within the framework of exercising rights and fulfilling contractual obligations. We process personal data of individuals for the purpose of identifying individuals, concluding contracts, delivering products (although the contract for the sale of products between BAMAG j.d.o.o. and the buyer in the online store is concluded at the moment the buyer receives an electronic message confirming the order, it is considered that personal data in that case are sent on the basis of the contract as a legal basis)


-Legitimate interest except where such interests are overridden by the interests or fundamental rights and freedoms of the individual to whom the personal data relate, which require protection of personal data.
-Legal obligation (e.g., due to tax regulations, storage of invoices, etc.)


The legal basis is in accordance with the provisions of the General Data Protection Regulation (GDPR).

3) Data we collect and process


We collect and process your personal data in a few different ways, mainly for fulfilling our contractual obligations to you, but sometimes also for improving your shopping experience, direct marketing, and security reasons.
Data we collect:

-Personal data a) (Name, surname, address, email, contact) required for opening a user account on the website.
b) (Name, surname, address, email, contact, IP address in case of direct product payment via the website, OIB only for companies) required for concluding a contract, i.e., ordering products in the online store, issuing invoices, and delivering them to the requested address.
c) Email address in case of newsletter subscription. After you have given your consent, you can unsubscribe from messages at any time.
-Purchase data, e.g., purchased products, invoice amounts, payment method, purchase frequency.
-Data from user correspondence.
-Data on user interaction with the website collected using cookies. Details about cookies and their use can be found at the link Read more about cookies

4) Do we share your data and with whom


Privacy and data protection are important to us, so we will never share your personal data with third parties except for the purposes described in this Policy and the General Terms and Conditions of Business.

BAMAG j.d.o.o. collaborates with other companies and partners with whom we have a contractual relationship. This means that we sometimes share your data that is necessary for providing certain services and fulfilling contracts. They process this data in accordance with the regulations in force in the member states of the European Union. We sometimes share your personal data, using secure IT systems. When we do so, the data is transferred to servers located in the EU or in a country that provides an adequate level of protection in accordance with EU legislation. -The data we share is for the purpose of: payment services, product delivery services, accounting services, for the purpose of providing IT services, if required by law, and for the purpose of complying with applicable law and regulations.

-For any additional information about the data, please contact me, I am at your disposal.


Our data processing partners:
• analytical tool providers (Google, Shopify);
• our legal, tax, or accounting advisors;
• social media platforms for personalized and targeted communication.
• newsletter sending partner
To our delivery partners:
• General Logistics Systems Croatia d.o.o.
• Croatian Post
To our payment processing partners

 

5) Storage and protection of personal data


Storage and protection of your data
We store the personal data we collect about you in a secure environment. Your personal data that you voluntarily provide will be stored in our customer database.
We protect your personal data in accordance with the Personal Data Protection Act. Your personal data is protected from unauthorized access, disclosure, use, alteration, or destruction by any third party. Processed data is stored in our premises under lock and key and secure IT systems, but sometimes we store data on the servers of our trusted service providers. We strive to protect your personal data but do not guarantee complete security of the personal data you send us and are not responsible for theft, destruction, loss, intentional or unintentional disclosure of your personal data or information about you. We comply with generally accepted standards for protecting received information and data during transmission and thereafter, but no method of electronic transmission or storage is 100% secure, and therefore we cannot guarantee complete security. We use SSL (Secure Sockets Layer) technology which ensures the encryption of personal data. The user is also responsible for data protection and must adequately ensure the protection of their mobile device or computer or username, password, etc.


6) How long your data is stored

Depending on the purpose and legal basis on which the user's personal data is collected, the Company is in some cases obliged to store personal data for a period (timeframe) prescribed for a particular purpose by applicable regulations or until the cessation of the purpose for which they were collected. Upon expiration of the legal deadline that obliges the Company to store certain personal data or the cessation of the purpose, they are deleted.
All data is deleted after the cessation of the purpose for which it was collected, i.e., the termination of the contractual relationship, and at the latest upon expiration of all legal obligations related to the storage of personal data.
Personal data associated with a user account is stored until the account is closed, with data related to purchases made by the user in the online store being stored longer. The data subject can close their user account themselves in the user account settings or ask us to delete it. We may retain some data from closed accounts in accordance with the law to prevent fraud, collect debts, resolve disputes, troubleshoot problems, assist in investigations by competent authorities, enforce terms of service, and take other measures permitted by applicable regulations. The data we retain will be processed in accordance with this privacy policy.
In accordance with tax regulations, issued invoices are kept for 11 years after the end of the year in which the invoice was issued.
Personal data obtained on the basis of consent/permission is kept until the consent is withdrawn, but for a maximum of 5 years. Data about the Data Subject that is no longer needed for the purposes for which it was collected may be anonymized and/or combined with other data that does not allow the identification of an individual to gain insights into statistical information that is commercially useful for the "company" such as, for example, statistics on the use of the services we provide. The mentioned personal data is anonymized and does not allow connection with an individual who could be identified.

7) What cookies and tools we use

COOKIES
A cookie is information stored on your computer by a website. Cookies usually store your settings, website settings, such as preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies belonging to that page. This allows the page to display information tailored to your needs. For this website to work properly, in order for us to be able to make further improvements to the site, in order to improve your browsing experience, this website must store a small amount of information (Cookies) on your computer.
Read all about cookies at the link Cookies

8) Your rights


You have the right to request information about your personal data from us at any time by exercising your right to:

Right of access to personal data - The data subject has the right to request confirmation from the data controller whether their data is being processed, and the right to access the data being processed about them, the purpose of processing, categories of data, potential recipients, and other information.
Right to rectification of inaccurate personal data - The data subject has the right to request the correction or completion of personal data if your data is inaccurate, incomplete, or outdated.
Right to erasure of personal data - In such a case, we will erase the data without delay, except to the extent necessary for achieving legitimate interests in accordance with regulations. Cases for erasure: 1) if personal data are no longer necessary for the purpose for which they were collected or otherwise processed, 2) if the data subject withdraws given consent, and there is no other legal basis for processing, 3) if the data subject objects to processing, and the legitimate reasons for the right to erasure outweigh the legitimate reasons of the data controller for processing and/or retaining personal data, 4) if they have been unlawfully processed or personal data must be erased to comply with a legal obligation.
Right to restriction of processing (—the data subject disputes the accuracy of personal data, in which case processing should be restricted for the period necessary to verify the accuracy of the data; —processing is unlawful, and the data subject opposes the erasure of personal data and instead requests the restriction of their use; —data are no longer needed for processing, but the data subject requires them for the establishment, exercise, or defense of legal claims; —the data subject has lodged an objection and is awaiting confirmation of the legitimacy of the processing).
Right to object - The data subject has the right to object to how we process data relating to them. In such a case, the data controller may no longer process the data unless they demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.
Right to data portability - The data subject has the right to have their data transferred to another data controller). The aforementioned rights may be restricted in certain situations - for example, when we have a legal obligation to process personal data.
You can withdraw your consent/permission for the processing of personal data at any time, if this does not affect the lawfulness of processing based on your consent before it was withdrawn.

Regarding your rights, please contact the personal data controller by e-mail: info@kick-ass.eu. tel.0997707999 The personal data controller processes your personal data lawfully, fairly and transparently.


If you suspect a violation in the processing of your personal data, you have the right to file a complaint with the Personal Data Protection Agency www.azop.hr (AZOP).

9) Changes to the privacy policy

 

We reserve the right to amend the privacy policy in accordance with applicable regulations on personal data protection. Please review it periodically.




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Updated on September 5, 2020.


COMPANY INFORMATION:

Name: BAMAG jednostavno društvo s ograničenom odgovornošću za trgovinu i usluge (BAMAG simple limited liability company for trade and services)
Abbreviated name: BAMAG j.d.o.o.
Head office: Čalinec 89, 42243 Maruševec, Croatia
Registered in the register of the Commercial Court in Varaždin under number Tt-20/1351-2
Business bank and current account number IBAN: Erste&Steiermärkische Bank d.d. HR7424020061100979154
tel: +385 99 7707999  mail: info@ Kick-ass.eu
OIB (VAT ID): 63620356518
MBS (Court Register Number): 070178253
Share capital: 10.00 kn
Director and member of the company: Saša Barković

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